My payment didn't go through

What to check when a card, Apple Pay or Google Pay payment fails.

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  1. Check the card number, expiry, security code and postal code.
  2. Make sure the card allows online payments in Canadian dollars.
  3. Try another card, or Apple Pay or Google Pay.
  4. Ask your bank whether it declined the charge.

Your shoot isn't booked until payment is confirmed. When it is, you'll see "Payment confirmed" and a confirmation email.

Checkout also stays blocked until a photographer is assigned and the final fee is shown. If it says that, re-quote or email help@brxs.ca.

Still need help?

Email help@brxs.ca about a booking, or hello@brxs.ca about anything else. Or call 343-453-4578.

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