| When you cancel | Refund |
|---|---|
| More than 24 hours before the shoot window | Full refund |
| Inside 24 hours | No refund |
| No-show, or the photographer can’t get in | No refund |
- Email help@brxs.ca with the property address and booked date.
- We confirm the cancellation and, if it qualifies, start the refund.
There's no callout fee. Rescheduling instead? See Reschedule a shoot.
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